Bad service abounds

<p>I logged a claim with Iwyze after an accident. They asked me to submit car registration documents. <br />The latest and the last straw is that they are refusing to settle the claim as they cant find the record of all my previous insurance. </p> <p> </p> <p>If this was so important why did they not ask for it upfront. In addition had i been informed that any claims would be based on this history i would not have taken the insurance with them. </p> <p> </p> <p>I only get informed at the claim stage which i think is negotiating in bad faith! </p> <p> </p> <p>I am taking my business elsewhere whilst i take this to the insurance ombudsman and the Sunday Times consumer columnist .</p> <p>Why should i give my money to a company which turns against me in my hour of need. </p>