1 reviews | Active since Dec 2016

21 Jul 2021, 14:30

Bad Service

Good day,

I called Iwyze on the 14/07 to submit a claim on behalf of my Father and was advised that his insurance is for third party, hijack and theft only not accidents. I believe Insurance consultants should know better to be able to advise old people, he is 80 years old, high risk and can’t be using this type of policy. Then I decided that we must change it to full comprehensive and he won’t be able to explain all the details rather they call him and request for his confirmation so that I can explain everything to them but they refused. we would like to cancel it. contacts: ***

0
Replies (1)
iWYZE
iWYZE's reply21 Jul 2021, 16:23
Official
Dear Matome
 
 We acknowledge receipt of the complaint and the contents have been duly noted.
 
 Kindly allow us some time to investigate the concerns raised and we will revert with feedback.
 
 Regards
 The iWYZE Team