LW
Lynda W

1 reviews | Active since Dec 2019

10 Dec 2019, 20:45

Bad service

Made a claim with Iwyze insurance for my geyser. They sent a plumber who said hole in cylinder. Needed to be replaced by manufacturer. This happened on the 21st November. Till this date still waiting. They suck. 3weeks without a geyser which is 4 and a half years old.

0
Replies (1)
iWYZE
iWYZE's reply11 Dec 2019, 08:55
Official
 Dear Lynda,
 
 We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
 
 We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
 
 Regards
 The iWYZE Team