AS
Ayanda S
1 reviews | Active since Jan 2023
02 Feb 2024, 05:12
Bad service
My insurance premium was unpaid on the initial date of the agreement I then made an arrangement for them to re debit my account to my surprise the amount debited was higher than usual I called to enquire if this was due to late payment or if it was an annual increase as I have never recieved any communication the consultant was very rude still did not clarity can someone look into this and possibly review the premium if this was due to annual increase as I cannot afford it, it is too much and miway has quoted me lesser than what I am paying at the moment
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Replies (2)
iWYZE's replyOfficial
02 Feb 2024, 13:41Good day Ayanda, We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the customer care department to assist further. Regards The iWYZE Team
iWYZE's reply02 Feb 2024, 13:41
Official
Good day Ayanda, We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the customer care department to assist further. Regards The iWYZE Team
AS
Ayanda S's updateReviewer Update
06 Feb 2024, 22:04I am still waiting for your call ,I guess u guys r chasing me to outsurance, u don't even value ur customers how many days does it take for someone to call me
AS
Ayanda S's update06 Feb 2024, 22:04
Reviewer Update
I am still waiting for your call ,I guess u guys r chasing me to outsurance, u don't even value ur customers how many days does it take for someone to call me