KK
Keneilwe K

1 reviews | Active since Mar 2013

24 Jun 2020, 05:52

Bad Service

Bad experience. Locked a case on 06th June. Still have my unfixed car waiting to be taken in 01 July.

Inspection slip lost i was asked to go fetch it from Pretoria cause they do not have it. It's been 1 year and over. I am going through ectopic recovery and now have to go through this.

My car is drivable but i shud not be doing undone work on your behalf. My car has a warranty has been to merc 3 times since then i can ask them for a printed assessment. Going to Glasfit that failed to provide my inspection is beyond me

Week 3: car still not fixed. I had to call to ask for my claim to be registered but they have a 48 hour reply policy.... intereseting..... today still with a broken car.

0
Replies (1)
iWYZE
iWYZE's reply24 Jun 2020, 16:55
Official
Dear Keneilwe

We acknowledge receipt of the complaint and the contents have been duly noted. We regret to learn that our service have disappointed you.

Kindly allow us sometime to investigate the concerns raised and the outcome will be communicated with you.

Regards
The iWYZE team