KY
Khalipha Y

1 reviews | Active since May 2015

03 Aug 2015, 12:33

Bad service

Good day, I called Iwyze to report an accident I had which was caused by their client ( Policy No.***) their client had already reported to Iwyze and they promised to call me and they never did, I called Iwyze last week Wednesday and they said they would get their lawyers to contact me within an hour NO ONE contacted me till today. Today I called again and I was assisted by Tsepiso who rep**** by saying \I will return your call now now"that was two hours ago and I still haven't been helped. I need my car fixed people tired<br> of this now."""

0
Replies (1)
iWYZE
iWYZE's reply03 Aug 2015, 13:36
Official
Hello Khaly03,

Thank you for taking the time to write to us.

We apologise for the bad service that you have received, the matter has been reverted to the Claims Dept. who will be in contact with you to acknowledge and discuss your complaint.

Your complaint reference no: is MF-*** Yaca, Khalipha which will provide us direct access to your complaint.

Should you have any queries please email ***.

Kind Regards
Tasmin
iWYZE