DJ
Deo J
1 reviews | Active since Nov 2019
09 Dec 2019, 10:25
Bad reviews read I'm now experiencing
Ive been trying since last week to add benefits to my policy but lines are always busy and if you ask for a call back then they transfer you because according to them its not this department and the adviser called me once to ask for my ID number then he needed time to review my current policy and is still getting back to me. I'm disgusted taking out a long term policy with you guys.
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Replies (2)
iWYZE's replyOfficial
09 Dec 2019, 10:50 Dear Deo,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
iWYZE's reply09 Dec 2019, 10:50
Official
Dear Deo,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
DJ
Deo J's updateReviewer Update
10 Dec 2019, 09:22Another day, same **** happen where by a lady in the green-light department had to assist me, when i spoke to her she told me its another department that must speak to me because i want to change the policy seeing that the benefits cannot be added to my existing policy. You guys are a joke in simple terms there is no better way to put it. you wasting my time but come to debiting my account then it gets done smoothly.
DJ
Deo J's update10 Dec 2019, 09:22
Reviewer Update
Another day, same **** happen where by a lady in the green-light department had to assist me, when i spoke to her she told me its another department that must speak to me because i want to change the policy seeing that the benefits cannot be added to my existing policy. You guys are a joke in simple terms there is no better way to put it. you wasting my time but come to debiting my account then it gets done smoothly.