Bad insurance service - Premium not collected

<p>I received a message from iwyze on the 27/05/16 to the couldnt collect my premium. I immidiately called to find out why and they told me that there is a stop payment loaded on my account . I immidiateky contracted FNB and they confirmed that last month on the 26th they debited , this month we didnt receive an instruction from them to debit and there is no stop paymnt on their account and you have enough funds,</p> <p>Mpho Motlanthe contacted me later on the 27th and i narrated the story to him and he said lets reinstate we even reviewed the policy and added carhire. I agreed , he advised the latest they can collect the money is the 31st . I was ok with it . st thing when i woke up today at 05:51 am was to check my account and immidiately sent Mpho an email with a screen grab of my account to show that i had funds. I got to work called Iwyze they told me the same story of my bank has given them a response to say i have stopped the debit . I called my bank they told me that they didnt receive anything from Iwyze not evenan attept to debit my account . I got upset , i shopped for another insurance , i got covered and i called iwyze to cancel my policy policy with them .</p> <p>ok Kool they send me a cancellation notification which says iwyze is cancelling my policy due to 2 consecutive months of non-payment . I was besides myself... What kind of company would lie like that and its irritating me because this reflects on my credit record aswell. I cancelled the policy not them because they couldnt accept that nothing is wrong with my acc because Mpho responded to my e-mail to say that he sees on my account that the debit is not there and he has taken it to accounts department to findout what was wrong.</p> <p>What broke me was when alexander forbes declined to quote me because of unpaid debit orders by Iwyze.</p> <p>My name is tarnished because of them NO</p> <p> </p> <p>Im willing to go as far as the Insurance Ombuds man for them to clear my name</p>