AN
Adelaide N

1 reviews | Active since Aug 2021

10 Aug 2021, 17:57

Bad insurance

I had a bad experience with Iwyze, I have been with the insurance for 4 years without skipping any payment and when I started skipping last year since it was covid and my pay was cut off they decided to cancel my insurance without even letting me know or try to find out why I couldn't pay for other months, Just called them to find out why they did not debit me and I was told that it was canceled :( I stayed the whole month without me know that I no longer have insurance. They made me hate it, I am canceling my savings and my funeral cover with them.

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Replies (1)
iWYZE
iWYZE's reply10 Aug 2021, 18:55
Official
Dear Adelaide
 
We acknowledge receipt of the mail below and the contents have been noted.
 
We’re sorry to learn that our service has disappointed you.

Kindly allow us some time to investigate the concerns raised and we will revert with feedback.
 
Regards
The iWYZE Team