Bad customer service when you try to cancel your insurance.

Don't expect much from their promised 48hr turnaround time - even just to get an agent to come back to you... I am still waiting on feedback on the premium refunds. I cancelled my insurance yet they still debited two months of premiums. After one of the agents managed to cancel the insurance on their system, I have asked for a refund - only for the "refunds department" to ask for proof that I requested the cancellation (unbelievable!!!). So I have sent the letter they sent me with the cancellation details - its been more than 2 weeks now and no further contact. Won't ever deal with iWYZE again...