1 reviews | Active since May 2016
Bad customer service for a Pensioner
<p>I have experienced a bad customer service with iwize insurance , they took my car on the 24th of March 2016 for repairs , and they promised me that I will get the car on the 16 of April 2016 off which that was changed to the 20th of May 2016 . I then got an email saying that the car has been written off . I find that very ***** because I drove that car twice taking to them for assesment and repair. They also promised that they will giveme the car back and R15000.00 for repairs . I haven't heard from them until now. </p> <p> </p> <p>I have been in touch with Kelebogile. I wouldn't recommend any person to use iwize insurance , they service its very terrible. </p>
Thank you for your HelloPeter correspondence received in our office on 24 May 2016 concerning:
We are sorry to learn that you are unhappy with the service that you have received from iWYZE and how your claim was handled.
We can confirm that your matter has been escalated to our Claims – Motor Dept. manager to review and they will be in contact with you soon.
In the meantime, if you have any more enquiries, please do not hesitate to contact us at ***.
Kind regards,
Rodwell
iWYZE Team
Thank you for your HelloPeter correspondence received in our office on 24 May 2016 concerning:
We are sorry to learn that you are unhappy with the service that you have received from iWYZE and how your claim was handled.
We can confirm that your matter has been escalated to our Claims – Motor Dept. manager to review and they will be in contact with you soon.
In the meantime, if you have any more enquiries, please do not hesitate to contact us at ***.
Kind regards,
Rodwell
iWYZE Team
