BAD CUSTOMER SERVICE
Mariet Mostert <***> Wed, 3 Aug, 14:21 (22 hours ago) to me
I put in a claim on 23/06/2022 OLD MUTUAL GAP COVER-I am still waiting for the claim of the one doctor to be paid and I'm not getting feedback from Old Mutual (Tebogo) I am contacting the Ombudsman for Insurance if I do not hear from you. My emails remain unanswered and phone calls are not being returned.
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iWYZE's replyOfficial
04 Aug 2022, 14:08Dear Mariet
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regards The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regards The iWYZE Team
iWYZE's reply04 Aug 2022, 14:08
Official
Dear Mariet
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regards The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regards The iWYZE Team