HJ
Heila J
1 reviews | Active since Sept 2020
09 Dec 2021, 08:04
bad bad bad service
it is now the 9 December...... still my claim is not sorted. they promised 48hr that was Friday 3 December it is the 9th still nothing. This is the worst insurance possible. Don't make a mistake to join them./.......... I am with Iwyze since 2012 second time I claim. this was a geyser now my gate motor
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iWYZE's replyOfficial
09 Dec 2021, 13:09Dear Heila
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
Kind regards
The iWYZE Team
iWYZE's reply09 Dec 2021, 13:09
Official
Dear Heila
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
Kind regards
The iWYZE Team