1 reviews | Active since May 2016

22 Jan 2020, 09:46

awaiting refund

in december 2019, i cancelled my insurance with them and i was told i would receive my refund within 14 days, today when i call to enquire about my refund i am told that my insurance is still active and hasnt been cancelled which means they will still debit my account

0
Replies (1)
iWYZE
iWYZE's reply22 Jan 2020, 10:22
Official
Hi Mahlatse,

Thank you for bringing this matter to our attention.  Kindly be advised that we have escalated the matter to the relevant department for investigation.  Feedback will be provided in due course. 

Regards,
The iWYZE Team