RK
Retshepile K

1 reviews | Active since Oct 2020

31 Jan 2024, 14:20

Appalling service

I'm having yet another hassle with Iwyze insurance. I have been making a run around between 2 companies which is Iwyze and proline autobody with just a simple request to have my car released. I have made countless calls, I've requested call backs I even went directly to proline and I have still not been assisted.

My customer experience with Iwyze has been badly impacted and I don't have any more words to describe the treatment I have been getting just to have my car released. I am going to make sure no one else gets to have the same experience I have been given by such a well known company. I haven't had a car for 5 days now

0
Replies (2)
RK
Retshepile K's update31 Jan 2024, 14:41
Reviewer Update
I have made 10 calls and each of those with excessive holds 😡
iWYZE
iWYZE's reply01 Feb 2024, 15:21
Official
Good day Retshepile,  We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the claims department to assist further.  Regards The iWYZE Team