1 reviews | Active since Sept 2016
Anti iwyze campaign ( go out before it is too late)
<p>I would like to complain on how disappointed I am with them. When I 1st got my car in October I was so Happy and Iwyze was my 1st option in taking an insurance because my brother has cerebal pulsy ( disability) and is on a wheel chair so I wanted to be safe on my car in case something happed. I paid my premiums on time I even made 36 of my close friends and relatives join them. I got a shock of my life when the rejected my claim and said it was because of a primary as discussed.... to my suprise it was confirmed when they called my uncle the one I listed as a primary driver and he said he drives 55% and me 45%, the called me and told me when I changed my primary driver I said my uncle was going to stay with us and he is currently not. i told them that yes he was going to stay with us he even brought some of his clothes and I thought it going to be safe for me to change my primary driver as I dont even use my car to go to work, so yes he was going to use it more than me. Then a guy named Adriaan asked who reveses the car daily then I said it is me then he said that means I am a primary driver because my uncle uses the car on weekends. I was shocked as this was my first claim and did not know the terms an conditions they even came to my work place to investigate if I dont come with my car and my employers confirmed I dont even have parking and he said that means she was not lying and he was recording my employer while she was un aware of it. I feel abused and I dont even know how am I going to fix my car because it is a write off and my brother needs it for his check ups... Insurance with Iwyze is the worst i am going to campaign on my facebook, twitter, you tube, and all the people i made to join to live them AS SOON AS POSSIBLE. My name is Kgomotso Kgosana claim number is 951093. Is it fair for you guys to do this and treat me so bad. are you ever lenient on your clients or do you just care about receiving the premiums</p>
Objection ref. : MF-***
We regret to hear that your claim was rejected. Please be advised that we have escalated your matter to our Claims - Assessment dept. to forward us al the correspondence that led to the rejection. This will then be reviewed and the outcome will be communicated with you.
We look forward to resolving this matter in a manner that you will find satisfactory.
Best regards,
Rodwell
iWYZE Team
Objection ref. : MF-***
We regret to hear that your claim was rejected. Please be advised that we have escalated your matter to our Claims - Assessment dept. to forward us al the correspondence that led to the rejection. This will then be reviewed and the outcome will be communicated with you.
We look forward to resolving this matter in a manner that you will find satisfactory.
Best regards,
Rodwell
iWYZE Team
