NK
Noluthando KaMapholoba-Ngcobo

1 reviews | Active since Aug 2022

03 Nov 2024, 16:03

Angry Iwyze Insurance

I claimed from Iwyze car insurance and also requested for a courtesy Car on the 25th of October the consultant said they will make reservations of my behalf and Avis will contact me. Days went by and Avis didn’t contact me. I called Iwyze again on the 31st the consultant that I spoke to said I will get the car on time Avis will contact me. It’s Sunday today I still haven’t got anything from Avis. I decided to call them and Avis knows nothing about my reservation being made.

Tomorrow at 9 I have a very important meeting at work. And I will not have a car by then because my car is going to the panel beaters at 7:30.

I am very angry, stressed and annoyed😭😡😡. Tell me Iwyze how am I suppose to get to work tomorrow?

0
Replies (1)
iWYZE
iWYZE's reply04 Nov 2024, 11:36
Official
Good day Noluthando K,

We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.

Regards
The iWYZE Team