*********** and Unprofessional.

I had a very bad experience with Iwyze OLD MUTUAL. I had insurance with them for three years. Never claimed. When I tried to claim after 3 years they told me my excess was double than what reflected on the apllication/contract form so from R5000 it went up to R11 700. Then they phoned my husband and told him they made a mistake and we should've never been insured, that they were going to cancel the insurance, which my husband did not accept. The next thing they send us a cancellation letter that they will pay out all our premiums and cancel the Insurance. Soon after they call and say they made a msitake they shouldn't of sent the letter. How *********** and unprofessional. They make a mistake not once but twice!!!