ALWAYS LOOKING FOR A REASON NOT TO PAY OUT A DECEASED CLAIM.

DO NOT EVER GET A POLICY/BENEFIT FOR YOUR LOVED ONES WITH IWYZE THINKING THAT YOUR FAMILY WILL BE LOOKED AFTER ONCE YOU ARE GONE !!! AFTER 8 WEEKS AND A PILE OF DOCUMENTATION AND MOTIVATIONS FROM DOCTORS AS REQUIRED BY IWYZE, THEY STILL REJECT THE CLAIM. WHEN I ASKED FOR A REASON (AS THERE WAS NO PROBLEM WITH THE MEDICAL HISTORY OF MY LATE MOTHER AND EVERYTHING WAS DONE BY THE BOOK) THEY SAID I NEED TO WAIT FOR A FORMAL LETTER OF REJECTION. I WILL NOT LEAVE THIS DECISION HERE AS I FEEL THERE IS ALWAYS SOME REASON FOR THEM NOT TO PAY OUT CLAIMS. THEY WILL LOOK FOR ANY REASON. I'VE ESCALATED THIS MATTER TO THE FAIS OMBUDSMAN TO INVESTIGATE. ABSOLUTELY DISGUSTED IN IWYZE (UNDERWRITTEN BY OLD MUTUAL) AND I WILL NEVER BE ONE OF THEIR CLIENTS. THEY REJECT THE CLAIM, BUT WILL GLADLY PAY BACK THE PREMIUMS MY LATE MOTHER PAID FOR 4 YEARS TO IWYZE THINKING HER FAMILY WILL BE LOOKED AFTER. WHAT A JOKE !!!