ACCIDENT CAR

<p>Good day</p> <p> </p> <p>The names of the peopple we spoke to from Iwyze was MAHLATSE ,the claim number is 980049 ,we spoke to GUGU again from Iwyze on the 03-07-2017 and today we spoike to Cathrine still from Iwyze </p> <p> </p> <p>My husband had an accident on the 04-06-2017 and we called the insurance the same day and the following day as well ,and they've send the tow truck to come and fetch the car which was done without any delay and we were so happy about the quick service and they also arranged a courtesy car for us from AVIS which we collected on the 06-06-2017 everything was going well until we started receiving messages that the courtesy car has to go back ,by then we never received any communication from IWYZE our insurance company then we decided to contact them to find out how far they are with the repairing of our car only to be told that they dont know where the car is ,imagine my insurance does not know where the car is but they did send a tow truck to come and collect it ,so now today the 04-07-2017 i have to return the courtesy car back to AVIS and stay without a car ,which i dont know for how long since we do not have a clue as to how long will it take them to find my car and repair it ,we spoke to Kelly from fleet in soultion panelbeaters today and he says he is waiting for payment to be authorised ......seriously i am confused and thinking of going to the papers about this issue now ,cos i need my car i cannot cope without a car ,,,,I JUST CANT USE TAXIS TO GO TO WORK THAT WILL NOT HAPPEN ,I NEED MY CAR </p>