absolutely useless and no help at all

Item: iWYZE
Rating: 1
Author: sonneke W

I have now been waiting for since24th of February 2021 for the fixing of my car which was not my fault at all!!! but YOUR client's fault for how much longer must I drive around with a broken car? I need this to be sorted asap I will drive to your head office and make you fix it I will NOT wait any longer I absolutely refuse and this Francis working in your legal department is very unprofessional never pics up the phone nor phone you back ?? I'm going to take legal action now against your Client to Pay for the Fixing of my car I'm tired of waiting

Helpful (0)

Replies (2)

iWYZE's replyOfficial

30 May 2021, 21:16

Dear Sonneke

We acknowledge receipt of your complaint and the contents are noted.
Please be assured that we have directed your request to the Legal team for urgent assistance.
Kind regards
The iWYZE Team

iWYZE's reply30 May 2021, 21:16

Official

sonneke W's updateReviewer Update

01 Jun 2021, 10:21

"Please be assured that we have directed your request to the Legal team for urgent assistance." What a lie no one has phoned us back especially not Francis Theron from iWyze legal He could have informed me that you are handing over all your claims to Quest Claims Solutions, What is going on here my claim should have been paid out so I can fix it it my car, but now I have to wait again?? and for how long now? I'm going to phone every day until I'm going to be helped
This Ashish Ramkissoon who is now apparently handling my claim should PHONE ME TODAY

sonneke W's update01 Jun 2021, 10:21

Reviewer Update