KG
Keegan G

1 reviews | Active since Feb 2019

18 Aug 2021, 08:58

Absolutely pathetic service

I logged a claim about a month ago to have my windscreen replaced. I have just been told that I have to replace with an alternative windscreen and not the original. I have been claim free for 4 or more years and have comprehensive cover. I have also been informed that if I use alternate glass then my warranty will lapse. I will be canceling my policy. Absolutely pathetic service

0
Replies (2)
iWYZE
iWYZE's reply18 Aug 2021, 09:30
Official
Dear Keegan
 
We acknowledge receipt of your complaint and the contents are duly noted.
 
Please be assured that we have directed your request to the claims team for urgent assistance. 
 
Kind regards
 
The iWYZE Team
KG
Keegan G's update19 Aug 2021, 16:25
Reviewer Update
No one has reached out to me as yet