A true GEM in Customer Engagement!!

Submitted a claim request and it was handled by LUCKY DHLADHLA. He was extremely professional and provided guidance when required. Such a pleasure to encounter him, provided efficient service. All his communication was clear and easy to understand and sincerely remained involved until my claim request was finalised. His genuine character and concern in customer service is remarkable and an overall gratification dealing with him. A usually frustrating experience was such a breeze to manoeuvre through because of his impeccable service.