7 months and still waiting!!!

My son was involved in a 3rd party collision with an iWyze client in July 2017. His claim was submitted in August with all supporting documents and we have been backward and forwards with iWyze and African Recovery Solutions and are still awaiting settlement. An offer of less than 50 % was made which he has accepted to expedite the process but he is still waiting for payment. 7 months and waiting. Good luck trying to phone anyone at iWyze or Old Mutual. No answer ..... Perhaps this will help?