5 months without a car and a further possible 2 months delay.

I was hijacked on the 29 November 2022, lodged a claim on the 4th of December 2022 with iWYZ Old mutual. It’s almost five months later and I’m still without a car. The insurance blames the panel beater (Techno Star) and they blame a delay in the import of parts. I’ve exhausted all avenues to try and solve the issue, but none seems to care that I’ve been without a car for close to five months now. The insurance and the panel beater don’t communicate and no one seems to know what’s happening. I’m contemplating approaching the insurance ombudsman and my car is losing value whilst it’s gathering dust at the panel beater. I’ve begged and pleaded, five months is unreasonable and I’m now told that the delay could take another possible three months. Someone help please, I’m really desperate. I’m paying over R20 000 for the car including the insurance, yet I’m without a car. I’ve gone through financial stress and it’s further taking a toll on me.