TR
Thabi R

1 reviews | Active since Jul 2021

23 Jul 2021, 11:12

3 months and still waiting (claim)

The worst customer service on record. This deserves a -10. I registered a claim for minor damage in April. And the process has not been finalised.

I complained to agents over the phone who refer you to another department for complaints.

The admin required to request service as a paying customer is ridiculous.

Three months and still waiting.

0
Replies (1)
iWYZE
iWYZE's reply23 Jul 2021, 12:03
Official
Dear Thabi We acknowledge receipt of your complaint and the contents are noted.  Please be assured that we have directed your request to the relevant department for urgent assistance.  Kind regards  The iWYZE Team