100% exploitation

<p>After Iwyze insurance rejected my claim for the accident,Irequested a quotation for the repairs inorder to use the same panel beaters for the repairs.The written quote was R39, 576 .00,I then requested the panel beaters to give me a "cash quotation",with the hope that it was going to be cheaper for me ,paying in my personal capacity than the amount they had agreed upon with the insurance company.To my greatest shock,the 2nd qoute was R89, 831. 60,which is R50 ,255.6000 more.I asked for the explanation from the panel beaters to justify this huge discrepancy and they sent me a list of mechanical parts which they allege have been omitted by the assessors from Iwyze.I phoned the assessor with the query ,and his response was "no they are crazy".I wrote to him,sent him both quotes and asked to be assissted and again I called him and he told me to wait for a call from Iwyze.This was early January.Up to now neither Mr Nardus Roos,the assessor ,nor any person supposed to be handling complaints has contacted me regardibg my query.</p> <p>I was uder the impression that the quote released to me by Mr Roos was finalised between Iwyze and the panel beaters and that it was supposed to complete the repairs for the car to be drivable and safe for the me,the client.I also thought that Iwyze wouldn't have employed Mr Roos if he is *********** as an assessor, looking at the omission that is alleged by the panel beaters.When requesting a cash quote ,I thought that it should be cheaper than the insurance quote,but the disrepancy is unreasonable and shocking.I have communicated this issue with Iwyze and have requested thier assistance but no one from Iwyze is coming to my rescue.Even though I was declined the claim by Iwyze,however ,I am still their client ,I don't understand why they aren't willing to assist me with this query so my car can be repaired.Ihave been without a car for almost 3 months, what pains me more is that I have raise the money as requested in the initial quote.</p> <p>The person that I was communicating with initially is the assessor ,Mr Roos Nardus: ********** 500, ********** supervisor, whom I've just contacted 2 days ago is David ********** , ********** 254.</p> <p>The claim no is:958424</p> <p>Name :Penelope Thokozile Rita Mkhize</p> <p>ID:630 ********** 080</p> <p>I am appealing to HelloPeter to assist with investigating who,betwee the 2 parties is giving me a raw deal here.</p> <p>Kind Regards </p> <p>P.T.R.Mkhize</p>