jJ
jkaseke J
1 reviews | Active since Nov 2016
21 Mar 2019, 10:34
Rotten iwisa mealie meal
I am very disappointed with iwisa maize meal. I have been a customer for donkey years. At 1st I thought it was a once off problem. I had to throw away 10kg then 5 kg eventually I changed the brand. But because of my love for iwisa I bought it again do my disappointment, there was Margot and string like things. This is a health hazard. A bomb waiting to explode.
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Iwisa Maize Meal's replyOfficial
25 Mar 2019, 08:36Good day Jacqueline K
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line
Premier FMCG Customer Care Line
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Iwisa Maize Meal's reply25 Mar 2019, 08:36
Official
Good day Jacqueline K
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line
Premier FMCG Customer Care Line
***
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