JS
Joyce S

1 reviews | Active since Jan 2021

01 Mar 2021, 12:02

Rotten cream of maize

I bought Iwisa Creamy maize flour for my kids only to find worms in it. The expiry date for this is 13 August 2021. I'm very disappointed

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Replies (7)
Iwisa Maize Meal
Iwisa Maize Meal's reply01 Mar 2021, 13:03
Official
Hi Joyce S,

Thank you for bringing this to our attention, our share call number is as follows;

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If possible, could you type your mobile number in the same format we supp**** our number, so that we can get in touch with you to assist accordingly.

Regards, 
Premier FMCG
JS
Joyce S's update02 Mar 2021, 19:13
Reviewer Update

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Iwisa Maize Meal
Iwisa Maize Meal's reply03 Mar 2021, 12:06
Official
Hi Joyce S

Thank you for your response. A Customer Care representative will be in contact with you to assist accordingly. 
 
Regards 
Premier FMCG Customer Care Line 
JS
Joyce S's update07 Mar 2021, 09:34
Reviewer Update
I'm still waiting for the call regarding this matter
Iwisa Maize Meal
Iwisa Maize Meal's reply08 Mar 2021, 10:14
Official
Hi Joyce  
 
We have tried contacting you on the number provided, but our attempts have been unsuccessful as the call rings unanswered. Please provide an alternative number and advise of a convenient time to contact you, Monday - Friday Between 8:00am - 17:00pm. 
 
Regards
Premier FMCG Customer Care
JS
Joyce S's update08 Mar 2021, 10:28
Reviewer Update
Please call me at 11
Iwisa Maize Meal
Iwisa Maize Meal's reply08 Mar 2021, 11:09
Official
Hi Joyce 

Thank you for your response. A Customer Care representative will be in contact with you to assist accordingly. 
 
Regards 
Premier FMCG Customer Care Line