AS
ANGELA S
1 reviews | Active since Apr 2019
02 May 2025, 05:50
Highly Disappointed by Iwisa Maize Meal
I purchased 5kg Iwisa Maize Meal from Shoprite Chris Hani Mall, (with my very last money) to say the least , this was April 30, 2025. The next day May 1 , 2025 , my mother decided to make porridge for my little one ,as she was stirring the maize meal into the water she saw worms 🪱. Mind you this would have been fed to my little one.
This is very disappointing given the fact that this has been reviewed before and the issue still persist which means nothing is being done about this.
I will most probably get and automated response a like everyone else.
Very Unhappy Customer
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Replies (1)
Iwisa Maize Meal's replyOfficial
02 May 2025, 11:00Good day Angela,
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line******
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line******
Iwisa Maize Meal's reply02 May 2025, 11:00
Official
Good day Angela,
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line******
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line******