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Ntebaleng S

1 reviews | Active since Jan 2017

19 Nov 2020, 14:38

Disgusting maize meal

I bought IWISA Maize meal 5kg at Shoprite today when I opened the packet it the maize meal had feathers inside

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Replies (9)
Iwisa Maize Meal
Iwisa Maize Meal's reply19 Nov 2020, 15:30
Official
Hi Ntebaleng

We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with our product.  

Please provide us with your direct contact number so that one of our Consumer Service Consultants can get in touch with you. 

Regards. 
Premier FMCG Customer Care 
NS
Ntebaleng S's update19 Nov 2020, 19:40
Reviewer Update
My contact details *** or ***
Iwisa Maize Meal
Iwisa Maize Meal's reply20 Nov 2020, 07:42
Official
Hi Ntebeleng 

Thank you for your prompt response. 

Kindly use the below format when you provide your number. 

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Regards, 
Premier FMCG Customer Care

NS
Ntebaleng S's update20 Nov 2020, 23:14
Reviewer Update
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Ntebaleng S's update20 Nov 2020, 23:14
Reviewer Update
I will wait for the call from the consultant
Iwisa Maize Meal
Iwisa Maize Meal's reply23 Nov 2020, 08:29
Official
Hi Ntebaleng

Thank you for your contact number we will be in contact with you as soon as possible. 

Regards, 
Premier FMCG Customer Care
Iwisa Maize Meal
Iwisa Maize Meal's reply23 Nov 2020, 08:34
Official
Hi Ntebaleng

We have tried to contact you on the number provided, but our attempts have been unsuccessful as the call rings unanswered. Please advise as to when or at what time can we call you again. 

Regards,
Premier FMCG Customer Care
NS
Ntebaleng S's update23 Nov 2020, 10:31
Reviewer Update
I'm available you can call
Iwisa Maize Meal
Iwisa Maize Meal's reply23 Nov 2020, 11:28
Official
Hi Ntebaleng

Thank you so much, we will get in touch shortly. 

Regards,
Premier FMCG Customer Care