JT
John T
1 reviews | Active since Jul 2021
03 Oct 2024, 16:17
Yet another **** - beware!!
The organisation has a fantastic website, but sadly just a big ****.
I wanted to buy a Smart phone and the only way to pay was by direct EFT paid in to a Tyme Bank account. I didn't feel comfortable with paying the full price upfront so offered to pay the minimum deposit of R500 with a my collecting goods from their 'office' when ready Payment was confirmed, but subsequent requests for status updates were ignored (for about a month now!).
My conclusion is that I have been ****med!!
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ITworkup's replyOfficial
03 Oct 2024, 17:34Thank you for your feedback. We’d like to clarify a few details about your order.
Your order was placed on 09/22, with the deposit payment received on 09/23. As communicated in our emails and on the product page, the estimated delivery time is 5-12 business days. As of today, only 8 business days have passed since we received your payment.
We’ve sent several updates to keep you informed about the status of your order. We are disappointed to see that you’ve left a negative review and labeled us as **** mers despite being within the expected delivery window.
Given the misunderstanding, we’ve decided to cancel your order. We appreciate your interest in our products. Have a great day!
Your order was placed on 09/22, with the deposit payment received on 09/23. As communicated in our emails and on the product page, the estimated delivery time is 5-12 business days. As of today, only 8 business days have passed since we received your payment.
We’ve sent several updates to keep you informed about the status of your order. We are disappointed to see that you’ve left a negative review and labeled us as **** mers despite being within the expected delivery window.
Given the misunderstanding, we’ve decided to cancel your order. We appreciate your interest in our products. Have a great day!
Best regards,
ITworkup's reply03 Oct 2024, 17:34
Official
Thank you for your feedback. We’d like to clarify a few details about your order.
Your order was placed on 09/22, with the deposit payment received on 09/23. As communicated in our emails and on the product page, the estimated delivery time is 5-12 business days. As of today, only 8 business days have passed since we received your payment.
We’ve sent several updates to keep you informed about the status of your order. We are disappointed to see that you’ve left a negative review and labeled us as **** mers despite being within the expected delivery window.
Given the misunderstanding, we’ve decided to cancel your order. We appreciate your interest in our products. Have a great day!
Your order was placed on 09/22, with the deposit payment received on 09/23. As communicated in our emails and on the product page, the estimated delivery time is 5-12 business days. As of today, only 8 business days have passed since we received your payment.
We’ve sent several updates to keep you informed about the status of your order. We are disappointed to see that you’ve left a negative review and labeled us as **** mers despite being within the expected delivery window.
Given the misunderstanding, we’ve decided to cancel your order. We appreciate your interest in our products. Have a great day!
Best regards,