WM
Werner M
1 reviews | Active since Jun 2024
26 Jun 2024, 16:05
Worst service by far
I ordered a motherboard on May 17th First poor communication was shared between all 3 weeks goes by (far past the 12 days) a package cane and it had the whole wrong motherboard
Now the real motherboard is supposedly on its way for more than a week and a half They say it will come today but doubts lay deep
Helpful (0)
Replies (2)0
Replies (2)
ITworkup's replyOfficial
26 Jun 2024, 17:32Greetings,
We sincerely apologize if you received the wrong motherboard. However, our records indicate that the product you received matches your order, including the model code. We are committed to resolving any issues and will refund any product returned in the same condition.
Please contact our store owners at support @ itworkup.co.za to explain the situation. We assure you that there has never been an unresolved case after customers reached out to this email. We also note that your CPU order was completed successfully.
Thank you for your patience. We look forward to resolving this for you.
We sincerely apologize if you received the wrong motherboard. However, our records indicate that the product you received matches your order, including the model code. We are committed to resolving any issues and will refund any product returned in the same condition.
Please contact our store owners at support @ itworkup.co.za to explain the situation. We assure you that there has never been an unresolved case after customers reached out to this email. We also note that your CPU order was completed successfully.
Thank you for your patience. We look forward to resolving this for you.
ITworkup's reply26 Jun 2024, 17:32
Official
Greetings,
We sincerely apologize if you received the wrong motherboard. However, our records indicate that the product you received matches your order, including the model code. We are committed to resolving any issues and will refund any product returned in the same condition.
Please contact our store owners at support @ itworkup.co.za to explain the situation. We assure you that there has never been an unresolved case after customers reached out to this email. We also note that your CPU order was completed successfully.
Thank you for your patience. We look forward to resolving this for you.
We sincerely apologize if you received the wrong motherboard. However, our records indicate that the product you received matches your order, including the model code. We are committed to resolving any issues and will refund any product returned in the same condition.
Please contact our store owners at support @ itworkup.co.za to explain the situation. We assure you that there has never been an unresolved case after customers reached out to this email. We also note that your CPU order was completed successfully.
Thank you for your patience. We look forward to resolving this for you.
ITworkup's replyOfficial
27 Jun 2024, 06:04Good day Werner,
Could you please forward your email to support @ itworkup.co.za? Our support team will be able to help and investigate everything there. Unfortunately, we do not have the authority here to check all communications and make decisions. We promise that this email will resolve everything for you.
Thank you!
Could you please forward your email to support @ itworkup.co.za? Our support team will be able to help and investigate everything there. Unfortunately, we do not have the authority here to check all communications and make decisions. We promise that this email will resolve everything for you.
Thank you!
ITworkup's reply27 Jun 2024, 06:04
Official
Good day Werner,
Could you please forward your email to support @ itworkup.co.za? Our support team will be able to help and investigate everything there. Unfortunately, we do not have the authority here to check all communications and make decisions. We promise that this email will resolve everything for you.
Thank you!
Could you please forward your email to support @ itworkup.co.za? Our support team will be able to help and investigate everything there. Unfortunately, we do not have the authority here to check all communications and make decisions. We promise that this email will resolve everything for you.
Thank you!