1 reviews | Active since May 2019
Very bad service and attitude
I received a new CD player from ITworkshop. I had never ordered this and sent an email to highlight this fact. After receiving 2 rude replies back saying they were not interest in my problem, I decided to leave it and keep the CD player as an early Christmas gift. The same evening my husband received a call from a lady who asked if we had received a CD player and I explained to her what had happened. She was very cross and said she would contact them and sort it out. I also rep**** to the same person Timothy (Sales Manager) and got a similar rude reply. She wrote to them explain how could she possible have put my address, she does not even know me. Anyway the issue has been resolved but with no help of acknowledge of fault from the supplier.
We have shipped this order to the address and contact details associated with it. As our process is automated, we don’t have visibility into who entered which specific details. We appreciate you resolving this with your contact, although it’s indeed unusual how they knew your phone number and reached out.
Thank you again, and wishing you a great day!
We have shipped this order to the address and contact details associated with it. As our process is automated, we don’t have visibility into who entered which specific details. We appreciate you resolving this with your contact, although it’s indeed unusual how they knew your phone number and reached out.
Thank you again, and wishing you a great day!