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IR
Ismail R

1 reviews | Active since Mar 2009

06 Jun 2024, 09:02

Order not delivered and no response

My order placed on 16/05/2024 has not been delivered.

I have tried calling and sending an email but have not received any response.

0
Replies (4)
ITworkup
ITworkup's reply06 Jun 2024, 09:38
Official
Greetings,

We are pleased to inform you that your order was delivered two days ago. Please find the proof of tracking below:

https://drive.google.com/file/d/1Uj-jOJfvI4_xh3FfXi4vNgcu7cnA0dgh/view
If you continue to experience any issues, please do not hesitate to contact the store owners at support @ itworkup.co.za address. We assure you that all problems will be resolved promptly and efficiently.

Thank you for your attention to this matter.

Best regards
IR
Ismail R's update06 Jun 2024, 09:57
Reviewer Update
It was not delivered.

The courier guy is trying to contact you to get a replacement order.
ITworkup
ITworkup's reply06 Jun 2024, 09:59
Official
 Please contact support @ itworkup.co.za, and our store owners will resolve any issues as soon as possible. You will receive every response within a few hours during business hours. Thank you! 
IR
Ismail R's update02 Jul 2024, 14:47
Reviewer Update
The courier misplaced the order.

ITworkup responded and resent the order.

Thanks