JK
Johan K
1 reviews | Active since Jul 2024
04 Jul 2024, 09:28
IT WORKUP CANCEL ORDER
Well i am waiting to see before i give them a review, i placed my order on Monday 01/07/2024. i made a mistake i saw the parts were in their Warehouse, i was not aware the warehouse is outside the country. which i have to wait min 12 Days. So Tuesday morning i cancelled my order with Timothy the sales manager. i had to email a cancellation email with a bank confirmation letter regarding my account details. which i did. i was told i will have my refund within 3 days. Today is day 3 so i will see. i was told they were going to do it Yesterday late a immediate transfer that was not done they blaming the banks. So lets see today.
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Replies (2)
ITworkup's replyOfficial
05 Jul 2024, 07:58Greetings,
It is quite disheartening to receive a 3-star review solely because you did not received a refund within 1 or 2 days. As I understand, your refund was processed yesterday, and our team kept you informed throughout the process.
Thank you for your understanding, and we wish you a great day!
Best regards,
It is quite disheartening to receive a 3-star review solely because you did not received a refund within 1 or 2 days. As I understand, your refund was processed yesterday, and our team kept you informed throughout the process.
Thank you for your understanding, and we wish you a great day!
Best regards,
Best regards,
ITworkup's reply05 Jul 2024, 07:58
Official
Greetings,
It is quite disheartening to receive a 3-star review solely because you did not received a refund within 1 or 2 days. As I understand, your refund was processed yesterday, and our team kept you informed throughout the process.
Thank you for your understanding, and we wish you a great day!
Best regards,
It is quite disheartening to receive a 3-star review solely because you did not received a refund within 1 or 2 days. As I understand, your refund was processed yesterday, and our team kept you informed throughout the process.
Thank you for your understanding, and we wish you a great day!
Best regards,
Best regards,
JK
Johan K's updateReviewer Update
05 Jul 2024, 08:02Like i said i was waiting to see , But thank you i have received a message that the refund happened but still no money reflecting, Once the money reflect i will give a review
JK
Johan K's update05 Jul 2024, 08:02
Reviewer Update
Like i said i was waiting to see , But thank you i have received a message that the refund happened but still no money reflecting, Once the money reflect i will give a review