DC
David C

1 reviews | Active since Dec 2024

23 Dec 2024, 20:44

Don't walk away, Run.

It would be nice to give ZERO stars. My order was placed and paid for on the 02/12/2024 and was informed now(23/12/2024) that there are items missing from my order and it will not be ready for collection tomorrow(24/12/2024) but only on 31/12/2024.

Change your lead times or up your game.

Order was placed on 02/12/2024 but I was only notified that my order is in transit on 16/12/2024, that's 9 WORKING DAYS just to ship my order from your international Warehouse. We are now on 14 WORKING DAYS and if I actually recieved my order on 31/12/2024 it will be 18 WORKING DAYS. that I had to wait.

Your lead times are inaccurate and your planning is horrible. I planned ahead to order my fiancé's gift to make sure I got the items before Christmas, but jokes on me. Now I need to rush into a busy mall tomorrow so that my Fiancé has a gift to open on Christmas.

Itworkup you guys suck and I will NEVER use you again.

To all my fellow consumers rather pay more and order from Wootware.

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