SA
Stephen A
1 reviews | Active since Sept 2019
04 Sept 2019, 10:16
Theft.
No voucher, no replies to emails, nobody answering the phone. Plain and simply stole my money. Do not support them.
Helpful (0)
Replies (2)0
Replies (2)
iTunesVouchers's replyOfficial
04 Sept 2019, 11:32Hi Stephen. Thanks for contacting us. We have sent your order. Please let us know if you haven't received it.
iTunesVouchers's reply04 Sept 2019, 11:32
Official
Hi Stephen. Thanks for contacting us. We have sent your order. Please let us know if you haven't received it.
SA
Stephen A's updateReviewer Update
04 Sept 2019, 11:48I appreciate your response and everything is sorted now.
I think the problem is that every other time I've bought an iTunes Voucher, from your store... AND other stores too, I've received the voucher pretty much instantly.
The expectation has been set. It's digital content and people expect it quickly.
That together with not answering emails and phone calls leaves a sour taste in buyers mouthes because they are down hundreds of rands and have nothing to show for it.
There is definitely a bit of a tidy up needed in the purchase process. Even if the web site simply states "Delivered within 24 Hours" <- That will already put buyers minds at ease.
Thank you iTunesVouchers for being professional in resolving the issue. Buyers can be children when it comes to their hard earned cash.
I think the problem is that every other time I've bought an iTunes Voucher, from your store... AND other stores too, I've received the voucher pretty much instantly.
The expectation has been set. It's digital content and people expect it quickly.
That together with not answering emails and phone calls leaves a sour taste in buyers mouthes because they are down hundreds of rands and have nothing to show for it.
There is definitely a bit of a tidy up needed in the purchase process. Even if the web site simply states "Delivered within 24 Hours" <- That will already put buyers minds at ease.
Thank you iTunesVouchers for being professional in resolving the issue. Buyers can be children when it comes to their hard earned cash.
SA
Stephen A's update04 Sept 2019, 11:48
Reviewer Update
I appreciate your response and everything is sorted now.
I think the problem is that every other time I've bought an iTunes Voucher, from your store... AND other stores too, I've received the voucher pretty much instantly.
The expectation has been set. It's digital content and people expect it quickly.
That together with not answering emails and phone calls leaves a sour taste in buyers mouthes because they are down hundreds of rands and have nothing to show for it.
There is definitely a bit of a tidy up needed in the purchase process. Even if the web site simply states "Delivered within 24 Hours" <- That will already put buyers minds at ease.
Thank you iTunesVouchers for being professional in resolving the issue. Buyers can be children when it comes to their hard earned cash.
I think the problem is that every other time I've bought an iTunes Voucher, from your store... AND other stores too, I've received the voucher pretty much instantly.
The expectation has been set. It's digital content and people expect it quickly.
That together with not answering emails and phone calls leaves a sour taste in buyers mouthes because they are down hundreds of rands and have nothing to show for it.
There is definitely a bit of a tidy up needed in the purchase process. Even if the web site simply states "Delivered within 24 Hours" <- That will already put buyers minds at ease.
Thank you iTunesVouchers for being professional in resolving the issue. Buyers can be children when it comes to their hard earned cash.