LS
Linda S
1 reviews | Active since Jul 2009
23 Jan 2021, 21:29
Still waiting - almost a week later
I am at my wit’s end! I have used itunesvouchers many, many times before without any hassles. This time it’s a very different experience. I ordered and paid on Monday, 18 January 2021 and have still not received my code. I have sent numerous e-mails, tried to phone and send a query on their website, with no response. I will not usually air my grienvances publicly, but I do not know where to turn, due to the lack of communication from them.
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Replies (2)LS
Linda S's updateReviewer Update
24 Jan 2021, 06:53I have received my voucher with an e-mail apologising for the delay. I do understand that supply is unreliable during these unprecedented times, but, in future, PLEASE just communicate to a waiting client.
LS
Linda S's update24 Jan 2021, 06:53
Reviewer Update
I have received my voucher with an e-mail apologising for the delay. I do understand that supply is unreliable during these unprecedented times, but, in future, PLEASE just communicate to a waiting client.
iTunesVouchers's replyOfficial
25 Jan 2021, 09:17Dear Linda, our sincere apologies for the poor service and lack of communication you received this time. We are working hard to resolve the issues we have had. Best wishes, iTunesVouchers
iTunesVouchers's reply25 Jan 2021, 09:17
Official
Dear Linda, our sincere apologies for the poor service and lack of communication you received this time. We are working hard to resolve the issues we have had. Best wishes, iTunesVouchers