FA
Freddie A

1 reviews | Active since Dec 2013

20 Jul 2020, 15:29

********

ITU Assist was appointed by Discovery to do an inspection and replacement of my geyser. It is now 14 days later and my geyser is still not functional. ITU subcontracted Rekopane Katok Plumbing Electrical & Projects PIRB Lisence number 4570/19 to do the assessment, qoute and replacement but due to *********** and poor workmanship the assessment, repair and installation was not quoted properly and now sitting with a non working geyser.

0
Replies (2)
ituASSIST
ituASSIST's reply20 Jul 2020, 15:48
Official
Hi Freddie

I hereby acknowledge your complaint and I apologize. The service you have received is unacceptable. Our complaints department will contact you within 24 hours to resolve ASAP.

Regards,
ituASSIST
ituASSIST
ituASSIST's reply20 Jul 2020, 15:50
Official
Please can you supply me with your case number to speed up the process.

Thanks