A terrible attitude with even worse customer service

I wouldn’t recommend it unless you don’t mind dealing with bad attitude and even worse service delivery. This lady doesn’t care about customer service at all. She **** about Courier guy having issues whilst she didn’t send the hair to me I had to drive to her only to get some washed up wig that was coming undone immediately after I received it. I have to take out more money to have the wig fixed (if it can be fixed). She wasn’t even apologetic after making me wait over a week waiting for just a tracking number only to send me one that doesn’t exist because she probably didn’t bother sending the wigs in the first place. I paid for the wigs around the 15th of July and I had initially said I would collect but I was unable to do so then I communicated 24 August for her to please send the wigs to me via Courier she only sent the **** tracking number 7 September without any apology or explanation. I can’t imagine if I was in another province dealing with Itu. If I could rate her Zero I would because wow! I was still expected to be “respectful” after someone takes my money, doesn’t communicate anything tangible and then proceeds to give me washed up hair, then tell me I didn’t call I just rocked up so I couldn’t have expected her to be done with the hair, the hair doesn’t even looked like it can be saved.