T
Theophilus
1 reviews | Active since Sept 2026
02 Sept 2026, 14:14
This will be the thi...
This will be the third time my internet service will be shut down without any prior notice
Helpful (0)
Replies (1)0
Replies (1)
It'S An Apartment's replyOfficial
02 Sept 2026, 14:38Dear Theophilus,
Thank you for bringing this matter to our attention.
We understand your concern regarding the repeated interruption of your internet service without prior notice. The circumstances surrounding these disconnections will be investigated and addressed with the relevant team.
We will contact you directly to provide further assistance and feedback.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for bringing this matter to our attention.
We understand your concern regarding the repeated interruption of your internet service without prior notice. The circumstances surrounding these disconnections will be investigated and addressed with the relevant team.
We will contact you directly to provide further assistance and feedback.
Best regards,
Marilize
MetroFibre Complaints & Escalations
It'S An Apartment's reply02 Sept 2026, 14:38
Official
Dear Theophilus,
Thank you for bringing this matter to our attention.
We understand your concern regarding the repeated interruption of your internet service without prior notice. The circumstances surrounding these disconnections will be investigated and addressed with the relevant team.
We will contact you directly to provide further assistance and feedback.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for bringing this matter to our attention.
We understand your concern regarding the repeated interruption of your internet service without prior notice. The circumstances surrounding these disconnections will be investigated and addressed with the relevant team.
We will contact you directly to provide further assistance and feedback.
Best regards,
Marilize
MetroFibre Complaints & Escalations