Complaint

I have been straggling with Host Africa where my company website it's blocked and IP address it's blocked and my IT guy cannot excess the C panel it's being 2 months trying to finish the website and every time the clients cannot excess the website cause it's being blocked everytime host Africa is failing to assist while deducting my monthly payments and it's really not fair it's not fair to pay for the service that I'm not getting us this how host Africa is running business I hope Host Africa can find it in their heart to give a better service to their clients the service is very poor