Itransact
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Itransact
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
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Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Les O'Connell
1 reviews | Active since May 2009
19 Dec 2025, 13:10
Cannot get a problem resolved after 4 moths of phone calls and emails
I have had an account with this platform for years and was generally satisfied with the service and web access. Around August 2025 I attempted to draw a statement of my account on the web portal as I had done many times before, I was met with an error message saying the there was a failure to "Failed to load Investor transactions", with a message about the nature of the coding problem which was obviously related to the apostrophe in my surname. Since August, I have contacted them repeatedly always with the same reply that "It works on our side". Today I phoned and asked if there was somebody that I could speak to resolve the problem. I was told to send another email and when I explained that the previous emails had not helped and the latest email had not got any response, I was cut off. Is there any way to resolve a relatively simple problem with this business?
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Les O'Connell
1 reviews | Active since May 2009
19 Dec 2025, 13:10
Cannot get a problem resolved after 4 moths of phone calls and emails
I have had an account with this platform for years and was generally satisfied with the service and web access. Around August 2025 I attempted to draw a statement of my account on the web portal as I had done many times before, I was met with an error message saying the there was a failure to "Failed to load Investor transactions", with a message about the nature of the coding problem which was obviously related to the apostrophe in my surname. Since August, I have contacted them repeatedly always with the same reply that "It works on our side". Today I phoned and asked if there was somebody that I could speak to resolve the problem. I was told to send another email and when I explained that the previous emails had not helped and the latest email had not got any response, I was cut off. Is there any way to resolve a relatively simple problem with this business?
0
Replies (0)MS
Mariza S
1 reviews | Active since Sept 2015
7 Nov 2025, 15:45
Poor poor service from Itransact
The service from Itransact is shockingly poor! Received a letter from Itransact on 30/10/2025 stating that my investment will be paid out within 5 working days. Today is 07/11 and after numerous calls still nothing.......wonder if Itransact is a ****.......
Helpful (0)
|Replies (0)MS
Mariza S
1 reviews | Active since Sept 2015
7 Nov 2025, 15:45
Poor poor service from Itransact
The service from Itransact is shockingly poor! Received a letter from Itransact on 30/10/2025 stating that my investment will be paid out within 5 working days. Today is 07/11 and after numerous calls still nothing.......wonder if Itransact is a ****.......
0
Replies (0)