Oct '25 - Sep '26
Frequently Asked Questions About iTILE
How is iTILE rated on Hellopeter?
Hellopeter has tracked iTILE across 41 reviews. iTILE hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used iTILE? Write a review to help others decide.
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2012
Inaccurate shower door sizes on the website
Recently I purchased a corner entry shower door from iTILE Northriding branch. The measurements on the box are 900x900x1800. The floor was tiled to this size. Upon installation of the shower door, it was discovered that the correct measurements are 880x880x1800. This caused the tiles to be chopped up, and replaced, requiring me to buy more tiles, and pay the tiler extra for his labour. I called the branch to complain and their response was that they round up the sizes to the next big number. This is unacceptable, as this statement is not indicated on their website. The question is who is going to pay now for my extra cost, which I did not anticipate for? I am inserting a link for proof: https://itile.co.za/product/090-clrchr-corner-entry-shower-900x900x1800/
1 reviews | Active since Aug 2012
Inaccurate shower door sizes on the website
Recently I purchased a corner entry shower door from iTILE Northriding branch. The measurements on the box are 900x900x1800. The floor was tiled to this size. Upon installation of the shower door, it was discovered that the correct measurements are 880x880x1800. This caused the tiles to be chopped up, and replaced, requiring me to buy more tiles, and pay the tiler extra for his labour. I called the branch to complain and their response was that they round up the sizes to the next big number. This is unacceptable, as this statement is not indicated on their website. The question is who is going to pay now for my extra cost, which I did not anticipate for? I am inserting a link for proof: https://itile.co.za/product/090-clrchr-corner-entry-shower-900x900x1800/