KT
Kea T

1 reviews | Active since Nov 2019

11 Nov 2019, 14:30

Withdrawal

I made a withdrawal from my wallet online but still haven't received the sms from standard bank, how long will it take?

0
Replies (4)
Ithuba Lottery
Ithuba Lottery's reply11 Nov 2019, 14:48
Official
Good day Kea Tsheole
 
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your complaint as soon as possible.
 
 Please provide the following information in order to initiate an investigation:
 -Registered cellphone number
-Date when withdrawal request was initiated
-Amount requested

Regards

Beatrice Tsitsing
KT
Kea T's update11 Nov 2019, 14:59
Reviewer Update
***
Date of request: 07/11/2019
KT
Kea T's update11 Nov 2019, 14:59
Reviewer Update
Amount: R600
Ithuba Lottery
Ithuba Lottery's reply12 Nov 2019, 14:42
Official
Good day 

Please note that the withdrawal payment is processed after 72 working days from receipt of request.

Regards

Beatrice Tsitsing