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chantel van den bergh
1 reviews | Active since Oct 2015
05 Apr 2020, 12:34
Wallet top up not reflecting online
I have done a top up on my online wallet this morning via the instant eft option and the money is still not showing in my online wallet. I have made the payment from my capitec account and would like to get it resolved ASAP!
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Replies (1)
Ithuba Lottery's replyOfficial
06 Apr 2020, 08:37Good day Chantel
Thank you for taking the time to communicate to us regarding your complaint.
Please be advised that if you make an instant payment EFT from any other bank (Capitec) to one of our bank accounts, the normal internet banking rules will apply which is after 48 working hours.
Regards
Mumsie
Thank you for taking the time to communicate to us regarding your complaint.
Please be advised that if you make an instant payment EFT from any other bank (Capitec) to one of our bank accounts, the normal internet banking rules will apply which is after 48 working hours.
Regards
Mumsie
Ithuba Lottery's reply06 Apr 2020, 08:37
Official
Good day Chantel
Thank you for taking the time to communicate to us regarding your complaint.
Please be advised that if you make an instant payment EFT from any other bank (Capitec) to one of our bank accounts, the normal internet banking rules will apply which is after 48 working hours.
Regards
Mumsie
Thank you for taking the time to communicate to us regarding your complaint.
Please be advised that if you make an instant payment EFT from any other bank (Capitec) to one of our bank accounts, the normal internet banking rules will apply which is after 48 working hours.
Regards
Mumsie