TM
Thembi M

1 reviews | Active since Dec 2021

29 Dec 2021, 12:46

Very very poor service Ithuba National Lottery!

Very poor service! In August I made a deposit into Ithuba's ABSA account for them to credit my wallet, up until today it has not been credited, everytime I ask about this they ask me to send them my proof of payment, I have sent it more than 5 times

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Replies (3)
Ithuba Lottery
Ithuba Lottery's reply29 Dec 2021, 12:59
Official
Good Afternoon Thembi



We acknowledge receipt of your complaint. A consultant will be in contact to discuss the complaint in detail. 
Ithuba Lottery
Ithuba Lottery's reply29 Dec 2021, 13:07
Official
Hi again Thembi, 

Kindly provide me with the Proof of Payment (POP) and your wallet number to further assist you. 

Thanking you. 
Ithuba Lottery
Ithuba Lottery's reply30 Dec 2021, 11:59
Official
Hi Thembi 

i sent you a personal email, as the provided documents were not retrievable. Kindly please send the documents to the email that was sent. 
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