Very poor service - 'Blatant theft of public money'

<p>I have made to cash deposits to my Ithuba Lotto online account, a deposit on 16 May 2016 and another on 20 May 2016, I followed the exact procedures as per the website instructions, I have made deposits in the past which reflected in my online account within 24 hours, to date the latest 2 deposits does not show, I have contacted the useless customer care center on 6 occasions and always get the same generic response that either the deposit department is closed or that I should e-mail my proof of payment to *** which I also have done several times, the e-mail gets read but not responded on. It is now obvious to me looking at other similar complaints that Ithuba is *****ing the funds from the general public and there is no one taking any accountability for these actions, further more it's *****ulant and false advertising on Ithubas behalf claiming that funds will be available within max 48 hrs. These people are ******* and the public should be warned and they should be forced to remove this functionality from the Lottery website, it just makes one think how much of the National Lottery really is a **** to de***** the public.</p>