CL
Clinton L

1 reviews | Active since Jul 2018

09 Jul 2020, 02:24

Very disappointed : (

On 14th June 2020 I deposited R3 000 into the Ithuba account (as I've always done from Account no. ending in ...97873). I even e-mailed proof of payment to ***. Today is almost a month later & it's still not reflecting in my e-wallet??? After numerous attempts at resolving the issue I am still just being ignored. Also noticed each & every complaint here with the same matter on HelloPeter gets exactly the same "copy & paste" response - "...Good day, we acknowledge receipt of your complaint. A customer service agent will be in touch to discuss and resolve your query..." This is very bad : ( Here are my contact details: *** (e-mail address) *** (whatsapp only) *** (USA personal contact) *** (USA business contact)

0
Replies (1)
Ithuba Lottery
Ithuba Lottery's reply09 Jul 2020, 11:29
Official
Good day Clinton, we acknowledge receipt of your complaint. A customer service agent will be in touch to discuss and resolve your query.